Refund policy
At Bracina.store, we want you to shop with confidence. If you're not completely happy with your purchase, we're here to help.
30-Day Returns
We offer free returns and refunds within 30 days after your order is delivered.
To be eligible for a return:
- Your request must be made within 30 days of delivery.
- The item should be in good condition.
- Proof of purchase is required.
Free Return Shipping
We provide free return shipping worldwide for eligible returns.
To start a return, simply contact us:
Email: casonhodak02@hotmail.com
Phone: (416) 814-4403
Our team will guide you through the process.
Refunds
Once we receive and inspect your returned item, we'll notify you of the refund status.
Approved refunds will be sent to your original payment method within 5–10 business days, depending on your bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We'll be happy to arrange a replacement or refund.
Thank you for shopping with Bracina.store!